2025 Tesla Model y
The Verdict
The 2025 Tesla Model y has 87 owner complaints filed with NHTSA. The most reported issues are body (54 complaints) and brakes (15 complaints). With a Klunk Score of 76/100, it earns a "Solid Pick" rating.
This is the cleanest year on record. Nice pick.
Klunk Score: Solid Pick
Fewer complaints than most vehicles. Generally dependable, but check the top problems below.
How is this calculated?
The Klunk Score ranks this vehicle year against all others in our database based on total owner complaints filed with NHTSA. 100 = fewest complaints (top tier), 0 = most complained-about. Scores above 60 are better than average; below 40 means more problems than most.
Recalls 1
Active safety recalls from NHTSA for this vehicle year.
Tesla, Inc. (Tesla) is recalling certain 2025-2026 Model Y vehicles. The certification label may not have been installed. As such, these vehicles fail to comply with the requirements of 49 C.F.R. P...
Risk
Missing weight information provided by the label may lead to unintentionally overloading the vehicle, increasing the risk of a crash.
Remedy
Tesla Service will inspect and install a certification label as necessary, free of charge. Owner notification letters are expected to be mailed July 17, 2026. Owners may contact Tesla customer serv...
Reported May 22, 2026
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Under the Hood
Each number is a complaint. Darker = bigger problem.
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Complaints
The left back seat actuator engaged twice in the same day and the seat back dropped down unexpectedly on the passenger. It’s done it to my grandchild twice and hurt him. No injuries but the surprise and shock of the seat coming down on him was painful. I've had this with other passengers in the same seat. Tesla inspected it for this problem, but found nothing at the time. The problem is intermittent.
Component/Issue Description: Following a recent over-the-air (OTA) software update to the vehicle's Full Self-Driving system, a dangerous user interface defect was introduced. Immediately upon an FSD disengagement—the critical transition window where the operator must resume manual driving control—the center touchscreen populates a mandatory, invasive feedback popup menu. This menu causes a severe driver distraction and creates an immediate safety hazard. The popup blocks vital driving visualizations and navigation data on the screen at a high-stress moment. Furthermore, the UI creates a functional touchscreen lockout, demanding manual and visual interaction from the driver to clear the box while the vehicle is actively in motion. Forcing a driver to divert their eyes from the roadway to navigate a touchscreen menu immediately following a system intervention creates an unreasonable and systemic risk of collision. The manufacturer has provided no setting to disable this dangerous distraction.
am reporting a serious safety concern involving a 2025 Tesla Model Y, VIN [XXX] . On [XXX], the vehicle was being driven on [XXX] in Columbus, Ohio while the driver was traveling to Columbus Preparatory Academy. During the trip, the steering reportedly stopped responding properly, and the driver struggled to control the vehicle. Witnesses at the scene reported that the driver appeared to be fighting with the steering and trying to stop the vehicle or prevent it from drifting. The vehicle then lost control, accelerated or continued moving uncontrollably, flipped/rolled over, and sustained major damage. A police report was created by the Columbus Police Department under report number [XXX]. The vehicle involved is a 2025 Tesla Model Y. This was a serious crash involving a possible steering malfunction, loss of control, and rollover. The vehicle is currently located at Pro-Cars, 400 Stimmel Rd, Columbus, OH 43223. Tesla was contacted after the incident, and the representative advised that the vehicle should be taken to a collision center. I am filing this complaint because the incident appears to involve a potential safety defect affecting steering control and vehicle control. I request that NHTSA review this matter as a possible vehicle safety defect. The vehicle has not yet been repaired, and I am attempting to preserve it for inspection. I have supporting materials including the police report, photos/videos, witness information if needed, towing/storage documentation, and communications regarding the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
I am reporting a safety incident involving my 2025 Tesla Model Y and Full Self-Driving. While driving with Full Self-Driving engaged… latest update, the vehicle steered into an express-lane barrier/bar structure. The impact caused severe windshield damage and apparent body damage near the passenger-side A-pillar / windshield frame / roof rail area. The windshield is heavily cracked across the driver’s side and center area, and the vehicle is not safe to drive. I was able to get home safely and filed an insurance claim. I preserved TeslaCam footage and photos of the damage. The in-vehicle Tesla playback shows Full Self-Driving engaged during the incident. I also copied the TeslaCam files from the vehicle’s USB drive. The exported video file does not appear to show the same Full Self-Driving overlay that appears in the in-vehicle playback. I am reporting this as a potential safety issue involving Tesla Full Self-Driving steering behavior and impact with a fixed roadway/express-lane structure. No injuries occurred, but the vehicle sustained significant windshield damage and possible body/frame-area damage.
The persistent intervention-reason prompt (the black box that appears immediately after disengaging FSD and stays until answered) creates a safety-critical distraction exactly when the driver must regain full attention and control. It forces eyes off the road or interaction with the screen during the handover moment, increasing crash risk. It cannot be dismissed without input and has no timeout or “X” button. Request NHTSA investigate this as a potential defect in the driver-assistance system.
After the newest software update, the Tesla Model Y FSD now shows a pop-up menu every time you disengage full self-driving. The pop up menu is black, so it contrasts with the white screen and causes a visual distraction. Additionally, the pop up menu requires you to make a selection in order to make it disappear - there’s no way to swipe it away (which would still be problematic while driving). Because it’s mandatory, and it is located on top of the volume controls for music/podcasts/etc, you are unable to pause auditory stimulation such as music/podcasts. This happens at the exact moment you need to focus most: when a traffic situation is so dicey, disabling FSD is required to ensure safe driving. This is an absolute safety concern. I tried to disable the feature through Tesla’s support services, but that option is not available. This is a serious safety concern, and it’s frankly egregious that Tesla is allowed to do this. The pop-up menu does not benefit drivers in any way - it’s clearly there for Tesla to collect data to improve their FSD product. They need to find a way to collect that data without impacting the safety of the driver and other vehicles on the road. Furthermore, it’s not even good quality data collection - the variables they provide in the pop-up menu are vague and do not come with definitions. Their quality system needs tighter review.
MY FINGER WAS AMPUTATED BY THE DOOR.
Using Tesla FSD (full self-driving supervised) I drove home, approximately 120 miles, from a family visit. From previous experience with Tesla FSD, I knew that the navigation system would navigate into the incorrect of 2 driveways (left, instead of the correct driveway, right) leading to my parking space. Therefore, upon arriving at the building address I endeavored to take over full control by tapping break and manually turning to the right driveway, whereupon the steering wheel locked up completely and the car lurched forward crashing through the security gate and into a parked car directly in line with how the locked steering directed it. To the best of my knowledge, the car was removed to a salvage location where it was considered a total loss.
The radiator for the car gets fully clogged with debris very easily. There is no screen mesh to protect the radiator from all the debris. The radiator then becomes clogged with debris in the fins and stops cooling correctly. This is not a serviceable item that an owner could accomplish. This should not have to be brought to the Tesla repair centers and be charged for a design flaw that will cause the car to overheat. There needs to be a simple small holed mesh placed in the front grill that owners can simply wipe off with their hands. Tesla states this is a maintenance item, but for how much it cost, most owners are not taking their cars in. Most owners dont even know about the problem. Also, most owners are not getting down on their hands and knees to look at the radiator or to even think about checking it. Large leafs easily get stuck and block most of the radiator.
I was at full stop on [XXX] facing [XXX] at a red traffic signal at intersection. Then while still at light which was red the vehicle unexpectedly accelerated toward [XXX] on its even with feet on brake, I attempted to maneuver to avoid colliding with vehicles traveling on [XXX] , then made a sharp right turn on sidewalk of [XXX] drove striking a "Bee Line Bus" sign located in front of [XXX] . I was able to maneuver not hitting any pedestrians and crashing vehicle out a brush on sidewalk without putting passengers/family in car at risk of injury INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Car was in FSD mode, backing out of a parking place very slowly when it accelerated and crashed into a post and wall. No other cars or people were involved, but no alarms, beeps, or warnings were sounded and the screen/monitor/camera systems went blank simultaneously. This caused over 5000 worth of damage per the estimate provided by the only body shop in the area allowed to fix Teslas. There is also a gap in saved data per our retrieval from the USB and camera installed in the vehicle.
Incident Summary: On April 1, 2026, while operating a 2025 Tesla Model Y at highway speeds (approx. 65-70 MPH), the front hood (frunk) spontaneously unlatched, flipped upward, and struck the windshield. The impact completely shattered the windshield, obstructed 100% of forward visibility, and caused structural damage to the hood and hinges. I was able to safely navigate to the shoulder by relying on side-view mirrors and lane-keep assist, but the incident constituted an immediate and life-threatening safety hazard. Failure of Safety Redundancies: Lack of Digital Warning: At no point prior to or during the drive did the vehicle’s software provide an "unlatched," "open," or "warning" notification on the primary display or via audible alert. The vehicle’s sensors failed to detect a compromised latch state. Secondary Latch Failure: The mechanical secondary safety catch, designed to prevent the hood from fully opening if the primary latch fails, did not engage or hold. The hood bypassed all mechanical and digital failsafes. Spontaneous Activation: The vehicle had not been manually accessed in the frunk area immediately prior to this trip, suggesting either a mechanical fatigue of the latch assembly or a software-commanded release error. Year/Make/Model: 2025 Tesla Model Y License Plate: [XXX] Previous Recalls: This failure appears identical in nature to NHTSA Recall 24V-554, which affected 2021-2024 models. It appears the remedy or part quality issues addressed in that recall may persist in the 2025 model year production. Safety Consequences: The sudden loss of visibility at high speeds on a congested highway created an extreme risk of a high-speed collision, multi-vehicle pileup, and potential fatality. The force of the hood striking the glass sent shards into the cabin. I am requesting an immediate investigation into the 2025 Model Y hood latch assemblies and sensor logic to determine if a new or expanded recall is necessary to prevent loss of life. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Full self driving (supervised) was active and functioning properly on interstate 70. The self-driving feature decided to move one lane over to the furthermost lane to the left. That lane was half covered with snow. The speed was approximately 65MPH When the front left wheel hit the snow the the car swerved to the right and hit the snow bank against the rail. I immediately steered to the right and could limit the damage Damage was not severe and I could drive the car to destination
I am filing a safety complaint regarding Tesla's removal of driver-controlled maximum speed in FSD (Supervised), a change that has alarmed a significant number of Tesla owners and safety-conscious drivers. Previous software allowed drivers to set a precise maximum speed via the steering wheel scroll wheel while FSD (Supervised) was active. Tesla replaced this with fixed "Speed Profiles" (Sloth, Chill, Standard, Hurry, Mad Max), none of which allow a driver to set a specific speed. Each profile operates at a programmed range relative to the posted speed limit. Even the slowest profile (Sloth) has been observed exceeding the speed limit. The system also frequently misreads posted limits entirely. This is a serious safety regression. In winter conditions, a cautious driver may need to travel well below the speed limit due to snow or black ice. Previously, they could reduce FSD's max speed precisely. That is no longer possible, the system determines speed, and the driver cannot override it downward while FSD remains engaged. This concern is not isolated to just me. Online forums and Tesla owner communities have seen widespread discussion and frustration over this change, with many drivers expressing that it has made them feel unsafe and less in control of their own vehicle. Removing precise speed control from a supervised autonomous system directly contradicts Tesla's stated position that the driver remains responsible for safe operation. This is an ongoing issue and not limited to a single date for the "Tell us the approximate date this incident occurred." I request NHTSA: 1. Investigate Tesla's removal of driver-adjustable maximum speed in FSD (Supervised); 2. Evaluate compliance with FMVSS and driver control guidelines for automated driving features; 3. Require Tesla to restore precise, driver-controlled maximum speed settings.
Following a "secondary" botched windshield replacement within 3 weeks performed by the Tesla Service Center in Carle Place, NY, my Tesla Model Y experienced a catastrophic structural water intrusion during rainfall. A great amounts of water dripping directly through the windshield seal into the cabin, soaking the dashboard electronics, floorboards, and much more water coming in from the brake pedal area while driving on LIE. While I was driving the vehicle with my three children in the back seat, this water intrusion triggered an active electrical short circuit. The vehicle's hazard lights began flashing autonomously, and the electrical system became severely compromised, creating an immediate and life-threatening safety hazard on the road. The vehicle is currently grounded, completely undrivable, and poses a continued electrical fire risk. Tesla Service has been notified in writing and has officially acknowledged via their app that the vehicle must be towed. This gross negligence in structural sealing has directly compromised the vehicle's electrical control modules, severely endangering the lives of the occupants."
On January 28, 2026, the vehicle (a Tesla Model Y) was operating with the Full Self-Driving (FSD) system actively engaged in normal highway traffic conditions. Without any prior warning messages, chimes, or system alerts, the FSD system abruptly disengaged approximately 1 second before the vehicle steered into a concrete road divider. Component failed: The Tesla Full Self-Driving (FSD) software and underlying perception/control systems failed to maintain the lane and abruptly handed over control with insufficient time to react. The vehicle and its data are available for inspection. Safety risk: The sudden, sub-second disengagement provided the driver with zero time to react, take manual control, or perform an evasive maneuver. This system failure directly resulted in a high-speed collision with a road divider, causing significant vehicle damage and physical injuries to the driver that required medical treatment. Inspection/Confirmation: The vehicle is currently subject to an open insurance claim and has been evaluated for repair. Warnings: There were no warning lamps, messages, or requests for the driver to take over prior to the immediate 1-second window before the crash. Evidence: I have downloaded and preserved the complete Event Data Record (EDR) and the multi-angle dashcam video files. The EDR data mathematically documents the sub-second disengagement, and the video files confirm normal traffic flow with no external hazards forcing the collision. I can provide the EDR PDF and video files to NHTSA investigators immediately upon request.
Vehicle Information 2025 Tesla Model Y Approx. 30,000 miles Purchased new ~11 months ago Incident Description While driving at highway speed, the front trunk (frunk/hood) of my 2025 Tesla Model Y unexpectedly opened. The hood immediately flew upward, flipped backward over the windshield, and shattered the windshield. The frunk had not been opened in approximately two weeks prior to the incident. The vehicle had not undergone recent service or repair involving the hood or latch assembly. There were no prior warnings or alerts indicating that the frunk was unlatched or not latched properly before driving. The hood appeared fully closed prior to the trip. However, after the incident once we pulled over, a bolt was completely out of place, as shown in my video. Even if the primary latch was faulty, the secondary latch / catch should have prevented the hood from opening all the way and slamming the windshield. This failure to notify improper latching created an immediate and total obstruction of forward visibility at highway speed and posed a serious crash risk. The vehicle has approximately 30,000 miles and is less than one year old. Given Tesla’s prior recall related to hood latch detection issues, I am concerned that either: •The latch system failed mechanically, and/or •The vehicle failed to properly detect and warn of an unlatched hood. This is a significant safety event and could result in serious injury or death if it occurs in traffic.
On February 11, 2026, the 2025 Tesla Model Y "Vision AutoPark" system initiated an uncommanded high-speed reverse acceleration into a stationary yellow concrete bollard in a parking lot. The vehicle's vision-only parking assist hardware failed to detect a clearly visible, fixed obstruction and displayed a clear path on the system interface immediately before impact. No warning lamps, chimes, messages, or other alerts preceded the failure. The system provided zero indication of the imminent collision. The vehicle closed the distance to the bollard in under one second, exceeding human reaction time and making manual braking intervention impossible before impact. This failure mode — autonomous acceleration toward a stationary object without detection or warning — creates a severe crush hazard for pedestrians and property. The vehicle and its onboard data logs are available for inspection upon request. High-definition video evidence of the failure has been preserved showing the system ignoring the visible obstacle. The problem has not been confirmed by a dealer. The manufacturer's service center refused to inspect the vehicle or review data logs on the date of the incident despite an immediate in-person request. The vehicle has not yet been inspected by insurance, police, or the manufacturer. The failed component is the Tesla Vision-only AutoPark system, including its camera-based object detection and autonomous vehicle control software.
A few weeks ago my seatbelt censor started acting up, and then two weeks later that my heater quit. They blamed Chewed wiring because of soy based coatings, and set its not in the warranty and accused rodent damage since the rear seat was eaten. I got the call during diagnosis demanding i bring the loaner car because they wanted $1,349.07 which i did not have because a 9/11 first responder and don't have other insurance accept mandated state minimums, they told me bring the loaner back, on the way home FSD worked till i got towards my putnam county rural route 22 when power steering FSD and power breaks died. I skidded at 25 mph managed to get to park and plug it and leaving it this. So the tech put the plugs together and made the situation worse by plugging chewed harness together. No heat, transport, no car, no door dash money for me, no medical appointment and cant risk losing all steering. When TESLA works, it works very and great car. had they refused to use soy coatings and stayed with rubber coatings this issue would not be here. how Many FSD crashes are result of rodent damage?
We are currently experiencing single-digit temperatures here in Pittsburgh. I placed my vehicle in “defrost” mode, and while it did clear the windshield, it also caused the glass to crack. I contacted Tesla and brought the vehicle in for an assessment, at which point I was informed the damage would not be covered. My car has only 14,000 miles and will be one year old next month. It is essentially brand new and has been meticulously maintained. There were no prior flaws or damage to the windshield. Despite this, Tesla refused coverage for what is a known issue: windshield cracking caused by defrost mode in extreme cold temperatures. This issue is widely documented online. Customer service confirmed that Tesla does not cover glass damage, even when it cracks spontaneously as a result of using defrost mode as intended. The quoted repair cost is $1,500. This experience reflects a lack of accountability and failure to stand behind the product.
87 total